Rise DDS Platform Changelog & Release Notes
Latest release in this archive: .
2026 Releases
Version 1.18: Market Demand Coverage And Analytics Updates
Highlights
- Made demand results easier to read inside Community Maps.
- Made Market Demand available in more offices without extra setup.
- Added clearer reporting views for traffic and source breakdowns.
- Improved how call-related details are organized so reports feel more consistent.
Notable fixes
- Fixed area results that could appear under the wrong ZIP.
- Fixed cases where the map and the side panel showed different totals.
- Fixed navigation after deleting a form so users return to the right screen.
- Improved how new and existing contacts are recognized during rollout.
Version 1.17: Search Demand And Google Keyword Planner Launch
Highlights
- Launched Search Demand to help offices explore local interest by treatment type and keyword.
- Added a dedicated Search Demand page with setup options for keywords and specialties.
- Added map overlays so teams can compare demand by area.
Notable fixes
- Fixed cases where "didn't ask" outcomes were saved incorrectly.
- Fixed contact type and appointment status issues that could be marked the wrong way.
Version 1.16: Record Matching Improvements
Highlights
- Added automatic intake for call activity.
- Pulled more contact details into call records automatically.
- Improved how records are matched across connected systems.
Notable fixes
- Fixed background processing issues that could delay analytics updates.
- Fixed cases where multi-office changes did not appear right away.
- Fixed calculation differences in production totals across shared reports.
Version 1.15: Unified Analytics Flow
Highlights
- Added a unified analytics view for groups with multiple locations.
- Included manual production inside the main performance view.
- Improved speed and consistency across shared analytics pages.
Notable fixes
- Fixed slow map generation for larger groups of locations.
- Fixed ZIP search results that could return the wrong area.
- Fixed loading and notification issues during map setup.
- Fixed onboarding pop-ups and location selection issues.
2025 Releases
Version 1.14: Community Maps Core Functionality
Highlights
- Launched the first full Community Maps experience.
- Added guided setup steps for location and address details.
- Improved map loading speed and overall polish during rollout.
- Made first-time map setup easier to follow from start to finish.
Notable fixes
- Fixed early follow-up email issues seen during rollout.
Version 1.13: Missed Opportunity Alerts
Highlights
- Added daily and weekly Missed Opportunity emails.
- Added a public comments page for follow-up discussion.
Notable fixes
- Fixed appointment updates that could fail when some connection details were missing.
- Improved matching so the right contact is selected more often.
Version 1.12: Maps And Backlinks Expansion
Highlights
- Added backlinks as part of the maps offering.
- Made maps-related navigation easier to find.
- Improved how map-related offerings are presented to customers.
Notable fixes
- Restored a missing Voicemails row in the main score view.
- Fixed subgroup and location search in create and edit forms.
- Fixed cases where some location options would not load correctly.
Version 1.11: Solution Menu
Highlights
- Added clearer pricing pages for available offers.
Notable fixes
- Fixed empty location selections that could block multi-office views.
Version 1.10: PMS Integration Expansion And Historical-Data Preservation
Highlights
- Expanded support for more practice-management systems.
- Improved export and sync coverage for connected offices.
- Preserved historical data when offices switched connections.
- Improved filters for multi-location reporting.
Notable fixes
- Fixed recorded-call downloads that could fail for some calls.
- Fixed duplicate call records during repeat syncs.
Version 1.9: Call Analysis
Highlights
- Added Call Analysis.
- Added faster call updates from connected accounts.
- Improved audio and transcription handling for calls.
Notable fixes
- Fixed cases where Heat Maps opened for the wrong location.
- Fixed month-switching issues in the calendar view.
- Fixed status issues in connected data that could affect map results.
Version 1.8: Heat Maps v2
Highlights
- Added a refreshed Heat Maps experience.
- Expanded address handling so more contacts can appear on the map.
- Improved views for loyal, high-spending, and existing contacts.
Notable fixes
- Fixed missing source information in front-desk reports.
- Fixed date and sorting issues in front-desk reporting.
2024 Releases
Version 1.7: Front Desk Analytics
Highlights
- Added Front Desk Analytics.
- Made front-desk review easier to use during daily follow-up work.
Notable fixes
- Fixed inconsistent coordinate results during early map loading.
- Fixed missing source information in map-related reports.
- Fixed date and sorting issues in early map reporting.
- Improved saved map data so repeat loads are more reliable.
Version 1.6: Heat Mapping Tool v1
Highlights
- Added the Heat Mapping tool.
- Added location address and ZIP support for mapping.
- Improved coordinate lookup for better map coverage.
Notable fixes
- Fixed production and return-on-investment totals in multi-office reports.
- Fixed average days-out date handling in summary views.
- Improved handling when connected systems return incomplete data.
- Fixed cases where long result lists could break when some data was missing.
- Fixed validation issues around contact names and report switching.
Version 1.5: Multi-Office Analytics
Highlights
- Added Multi-Office Analytics.
- Improved reporting across offices and connected systems.
Notable fixes
- Fixed file naming issues for saved call assets.
- Improved syncing so partial outside responses cause fewer summary failures.
Version 1.4: AI Call Summaries
Highlights
- Added AI-generated call summaries.
- Added transcription support for recorded calls.
- Made call summaries appear more consistently in supported workflows.
Version 1.3: Reporting
Highlights
- Added scheduled email reports so users can receive regular performance updates automatically.
Notable fixes
- Fixed Scoreboard totals for bookings, leads, and lifetime production.
- Fixed Google Business location search and edit issues.
- Fixed Meta analytics calculations that could show the wrong percentages.
2023 Releases
Version 1.2: Scoreboard And Marketing Analytics Foundations
Highlights
- Added the first Scoreboard view for booked, missed, and production tracking.
- Launched Google Business Profile analytics with location search and richer business details.
- Expanded Meta analytics with more audience and channel insights.
- Added contact counts for missed opportunities and empty Scoreboard states.
Notable fixes
- Fixed audio uploads and playback so recordings open more reliably.
- Fixed incorrect contact dates and counts in booked and calendar views.
- Fixed office notes updates so edits save correctly.
Version 1.1: Front Desk Review, Audio, And Office Notes
Highlights
- Added Front Desk review screens and supporting analytics data.
- Added office notes inside the Bookings workflow.
- Added monthly booked and missed totals for easier trend review.
- Added built-in audio playback and audio download for call review.
Notable fixes
- Fixed search and page refresh issues in early booking views.
- Fixed location selection and table loading issues during setup.
- Fixed incorrect booking totals shown in the first screens.
Version 1.0: Bookings Workspace And Location Setup
Highlights
- Launched the first Booked Contacts workspace.
- Added contact create, edit, and update flows.
- Added contact import to bring existing records into one place faster.